A CUTTING-EDGE SOLUTION TO HELP GATHER & ANALYZE
CUSTOMER OPINIONS
RATE-IT:SOFTWARE AS A SERVICE (SAAS)
Get set for a new-age business intelligence solution for everyone! Witness this new way to gather and analyze customer responses for your business.
Receive Targeted, categorized, authentic customer responses that helps your business scale unprecedented heights. We have set up a stage for the new age business intelligence revolution, which will help in the evolution of your business.
Don’t wait; come, join the bandwagon.
VOICE OF CUSTOMER
The customer for the lack of a better word is basically God. It is the customers’ reactions that drive a business towards success. Often there voice does not reach the business. With Rate-It; no voice will remain unheard and no one will be left silent. Effective customer responses are ensured in a better way.
CUSTOMER SENTIMENT
It is important for your business to not only listen to a customer but understand their sentiment and evolve as a business accordingly. Rate-It allows you to analyze the customers’ sentiment over a period of time, helping you let your business progress in the right manner.
NEW AGE RATING SYSTEM
Old age methods of collecting feedback and gathering business intelligence, like the ambiguous star ratings; make things very difficult. Rate-It introduces an easy to understand new-age rating system that captures 100% customer experience. The world is moving forward very fast; then why should your business stay behind.
CATEGORICAL TARGET FEEDBACKS
Why get shackled with indirect, incorrect feedback, when you can get direct responses about your business and that too, both at the macro and micro level. Rate-It helps you gather targeted business intelligence everywhere, be it a single unit, a chain or multiple departments.
ENDORSEMENT SCORE
The impression that you customer takes back home about your business, can actually take your business to unimaginable heights! Rate-It helps you understand how likely are your customers to recommend your business to others. This way you get to know the amount of word-of-mouth publicity, your business will get.
MICRO ANALYSIS VIA PRECISE REPORTING
Rate-It boasts of a cutting-edge, well-equipped targeted reporting engine, specially designed to analyze the various collected responses efficiently and in turn help you to understand the present requirements and needs for your business, using the various valuable responses from your customer.
ORGANIZED DIGITAL GUESTBOOK
Rate-It offers you a chance to build a state-of-the-art customer database. It offers you a cloud based guestbook designed to establish a customer/client database, that too in an extremely professional and organized manner. The best part is that this guest book can be accessed from anywhere in the world.
LANGUAGE LOCALIZATION
A diverse customer base, speaking different languages, is a given for all businesses these days. This is also a ground that Rate-It covers well. It offers your customers to register their reactions in the various major languages. Every customer gets a chance to speak out in his own language.
USER EXPERIENCE
The users need to be comfortable and have to go through the questions in fast manner, as their time is money. Rate-It has been designed to ensure that the customer is not engaged for more than 30 seconds. Easy questions and faster responses; saving customers' time as well as yours.
DECISION SUPPORT SYSTEM
Rate-It offers you a support system that assists you in taking the right decision, to help propel your business towards success. Rate-It is not just about gathering customers’ responses; it is about helping you utilize them. This way you will get to make informed decisions regarding your business.